Chapter 271
Chapter 271: Chapter 141 Frequent Dangers, Join Forces to Handle Family Matters_3
If Doctor Cheng didn’t exploit him, he might still have gone to help out.
Now, he had no good feelings towards this Doctor Cheng.
What worried him more was the patient in bed 31. That man was the pillar of his family. His brain aneurysm was likely to burst, and surgery was not immediately pursued? Waiting until irreversible consequences appeared to perform surgery?
Then there would be no point.
A family would be destroyed because of this.
Not to mention anything else, even if the patient’s life was saved afterwards, if brain paralysis or limb paralysis occurred, the patient would not only lose the ability to work. He would also need care from his family for the rest of his life.
For the patient’s family, this was definitely a heavy burden.
Cheng Gang’s arguing skills were not great; he was quickly defeated by the patient’s relatives.
He came out with a face black with anger.
“What are you two dawdling for? Hurry up and take the patient for an EEG.”
He vented his frustration on Zhou Can and Jiang Xiaohua.
Any examination isn’t just agreed upon verbally. It requires the responsible doctor to apply for the examination, and then the family must pay the fee. Only then can it be done.
This is the procedure.
In the case of an emergency, if the relatives cannot arrive in time or temporarily cannot pay, they can initially incur a debt.
It is generally very difficult for a specialty department to undertake treatment on credit.
Because too many patients and their families, after getting treated, will owe medical fees, regardless of whether they have the money or not. If the patient doesn’t recover, or worse, dies, collecting the medical fees becomes even more impossible.
This money eventually becomes partly the responsibility of the doctors in the department.
Thus, no one in the department was willing to do such thankless work.
After Doctor Cheng left, Zhou Can and Jiang Xiaohua looked at each other.
“Normally, it’s the relatives’ job to take the patient for the examination. We can help, of course. But without an examination order, how do we proceed?”
The examination department will not operate against the rules just because they are doctors.
“Maybe I should go and get it from Doctor Cheng!”
This time Jiang Xiaohua wasn’t sneaky.
She took the initiative to find Doctor Cheng and brought back the examination order.
“Did he scold you?”
Zhou Can asked quietly.
“I’m not afraid of his scolding. I’m just afraid of dealing with patient’s feces, urine, and vomit.”
Jiang Xiaohua probably got scolded but acted like nothing had happened.
“Heh, I’m really convinced by you now.”
Zhou Can laughed.
“I will go talk to the family, tell them to pay the fee first.”
Zhou Can was always a decent person.
He could be craftier than sly people when dealing with them, but he never let decent people suffer losses, nor did he bully the honest ones.
“Let me do it! You’ve already taken care of me many times.”
Jiang Xiaohua grinned at him and, holding the examination order, walked towards the three grim-faced relatives.
Zhou Can chuckled to himself, seeing that Jiang Xiaohua wasn’t ungrateful.
He followed after her.
It wouldn’t be fair to let Jiang Xiaohua fight alone, would it?
In case the relatives started hitting people, Zhou Can was skilled in martial arts; at least he would not be at a disadvantage.
“This is the EEG examination order issued by the senior doctor. Please go and pay the fee,” said Jiang Xiaohua, looking clean-cut and timid, but she didn’t flinch at all in the face of the fierce relatives.
Appearances can be deceiving.
Every person has their strengths and weaknesses.
“What? You still have the nerve to ask us for more money? You’ve already treated my brother like this. It’s polite enough not to ask you for compensation. Don’t think we’re easy to bully.”
“If my husband has an accident, I’ll definitely sue your hospital.”
“This is medical malpractice!”
“Record this, these are all evidence for the court.”
The three relatives sounded like machine guns, each one fiercer than the last.
“Dear family members, I understand your feelings and sympathize with the patient’s situation. But I want to tell you, all surgeries have risks, and postoperative complications are very common. Before the surgery, I believe the chief surgeon had talked to you, and it was only after your agreement that the surgery was conducted.”
Zhou Can, tall at 1.85 meters, stepped forward, and the natural aura of a martial artist somewhat diminished the aggression of the three family members.
“You’ve all signed the surgery consent form. Besides, without surgery, the patient might not even be alive now. Currently, there are only minor postoperative complications, and you’re already having this attitude towards the doctors. Then which doctor will dare to operate in the future?”
In terms of negotiation skills, Zhou Can was much better than Cheng Gang.
After all, he was a second-generation rich kid.
He learned quite a bit from being around his parents since childhood.
The family members visibly relaxed a bit.
Zhou Can seized the moment.
“An earlier examination will identify the cause of the seizures sooner so that treatment can be initiated earlier. The longer the delay, the worse for the patient. The examination fee isn’t much, and if treatment is delayed, the loss would be much greater.”
Persuaded by Zhou Can’s reasoning, the relatives exchanged glances and discussed in low voices before quickly reaching a compromise.
“I’ll go and pay the examination fee right now. Please, doctors, take my husband for the examination. There are so many people at your hospital, and it takes forever to queue for any examination.”
“Alright, we’ll take the patient there right now. Don’t worry, we’ll give you the fast track and expedite it.”
Zhou Can succeeded in persuading the family and also quietly breathed a sigh of relief.
Initially, with the families’ attitude, violence against the doctors seemed imminent.
Jiang Xiaohua gave him a wink and a covert thumbs-up.
Truth be told, the aggressive attitude of the patient’s family truly made Jiang Xiaohua’s heart sink.
She was really scared of being hit.
The two took the patient to the EEG examination room, where many patients were already waiting in line.
Jiang Xiaohua was quite savvy.
She took the order to the window and handed it to the registrar.
“This patient has already lost consciousness, please arrange an expedited EEG immediately.”
The identity of a doctor was sometimes really useful.
This could be considered a legitimate queue jump.
People were even willing to accept it.
“Sorted!”
He ran back to Zhou Can and said.
“You really have a way; I’ve learned another trick from you.”
Zhou Can’s comment made him flash a smirk of pride.
As they waited for the examination, Zhou Can faintly overheard multiple people mentioning the words “Director Wu.”
It seemed like they were actively greeting him.
He looked over and saw the peak surgeon of the surgery department, Wu Baihe.